Return & Refund Policy

Thanks for shopping at JTAAM STORES ENTERPRISE.

If you are not entirely satisfied with your purchase, we're here to help.

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

The only exceptions are personalised products, custom orders or perishable goods, and opened software.

7-Day Return, Zero returns fees, Full Refund (in gift cards)

For additional information in this section, Click here.

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a Gift Voucher for you or allow you to replace the returned item with another product of choice

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable.

If you receive a Gift Card/Voucher, the cost of return shipping will be deducted from your card.

If you have any questions on how to return your item to us, contact us.